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Vodafone
The Client Challenge
• Vodafone challenged us to hire a team of consultants to set up an Alarm Monitoring Service (ANOC), 24/7 in Portugal, to provide service for other geographies.
Our Solution
• Team of 49 people, with ITIL incident Management expertise, AGILE methodologies and experience in applications environment.
Client Outcomes
• Monitoring
• Detection
• Registration
• Alarm Resolution
• Equipment and Platforms
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